Online: Managing Difficult Personalities and Toxic Behaviours at Work

08/09/2021 @ 9:30 am – 11:30 am – To Register>> Most of us have experienced the challenges of working alongside (or being managed by someone) who has an extremely difficult personality. The amount of time and energy it takes to turn these people around is huge – as are the costs to individuals and the organisation if things don’t change. This interactive session […]

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Online: Managing Difficult Personalities and Toxic Behaviours at Work

23/06/2021 @ 9:30 am – 11:30 am – To Register>> Most of us have experienced the challenges of working alongside (or being managed by someone) who has an extremely difficult personality. The amount of time and energy it takes to turn these people around is huge – as are the costs to individuals and the organisation if things don’t change. This interactive session […]

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Online Workshop:Face to face Skills for Public Facing Roles

04/05/2021 @ 9:00 am – 10:30 am – To Register>> 3x 90 minute Online Workshop Tuesday 4, 11 & 18 May 2021, 9am – 10.30am Public facing employees today serve a far broader mix of people and personalities then almost any other profession. And by far, the majority of our community members are pleasant, cooperative, and appreciative of our services. A certain percentage, however, […]

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