Webinar: The Digital Divide and Remote Service Delivery

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Date(s) - 24/02/2021
3:00 pm - 4:00 pm


CFCA webinar

DATE: Wednesday 24 February 2021

TIME: 3-4pm, NZDT (1-2pm, AEDT)

LOCATION: Online (Australia based)

ORGANISED BY: CFCA, Australian Institute of Family Studies

COST: Free

This webinar will explore the digital divide and its impact on the remote delivery of child, family and community welfare services.

Drawing on some of these experiences and the research evidence, this webinar will explore:

  • The ‘digital divide’ and which population groups are most at risk of digital exclusion, and why
  • The challenges of operating when both clients and service providers are impacted by digital exclusion
  • Innovative solutions and practical considerations for ongoing remote service delivery.

This webinar will be of interest to professionals working in domestic and family violence, mental health, child protection, out-of-home care and other social services.

Presenters: Jo Barraket , Annette Michaux and Kathryn Bannister.