Crisis Team Leader, Papatoetoe

Logo Counselling Services

Counselling Services Centre

Are you a compassionate person who wants to make a real difference in your community?  We are a not for profit agency based in Papatoetoe providing crucial counselling to those affected by sexual harm.  We are seeking an experienced social services professional with a knowledge of the dynamics of sexual violence, and experience in crisis intervention.

We are looking for a special individual who is dedicated, caring, willing to go the extra mile, flexible, level-headed and a team player.

Working for the Counselling Services Centre, you will be based in Manukau, leading two teams, both a day and an after hours team providing support for people in Counties Manukau who are affected by sexual violence. This full-time role will manage a small team of dedicated Crisis Response Workers and also include front-line support with clients helping them through the police processes. The Team Leader is also responsible for keeping accurate statistics and records of the Crisis Team activities for compliance to funders and government entities.

You will need the following skills/expertise/qualifications;

  • Qualified Social Services Professional. Must be registered with appropriate professional body
  • Leadership experience
  • Committed to the Treaty of Waitangi
  • Ability to work with police, medical personnel and other professionals
  • Ability to think on your feet and cope with diverse situations
  • A high degree of professionalism
  • Knowledge of the dynamics of sexual violence preferable
  • Experience in Crisis Intervention desirable
  • High-level computer skills

Counselling Services Centre (CSC) is a not for profit agency located in Papatoetoe, South Auckland.   We have been providing counselling and practical support to the Counties Manukau community since 1986.

Our Services include:

Crisis Response Team

24/7 free and confidential crisis response service for anyone affected by sexual harm which includes assault or abuse.

Court Support

Free and confidential support for people who go through the justice process, during and after trial.

Counselling Team

Our counselling team accept self-referrals and referrals from other agencies and services. Our counsellors are registered with a professional body such as NZAC and NZCCA, and most are ACC registered.

Social Work

Our social work team provide advocacy, support services and resources. Our social workers are registered with SWRB.

If you are ready to make a difference and you believe you have what it takes, please email your CV and a covering letter to by 5pm Friday 10th  July 2020.