Operations Manager, Auckland Bridge Programme


  • Pivotal member of the senior management team
  • Management of three AoD services across Auckland
  • Based in Mt Eden

 The Salvation Army Bridge Services in Auckland exists to provide safe, integrated, high quality treatment and support services to people whose lives have been affected by  alcohol or substance use. They provide residential and day services across three centres (Mount Eden, Manukau and Waitakere), which are known and recognised for being person-centred, caring, transformative and responsive. In addition, they operate two other subsidiary services – namely, a residential respite centre in Manurewa in partnership with another NGO and support services to the Alcohol and Other Drug Treatment Court in central and west Auckland in partnership with Odyssey House and Higher Ground.

As a key member of the senior management team, the Operations Manager is responsible for the operational management of Auckland Bridge Services’. Accountabilities include input into strategic planning processes and implementation, budget monitoring, human resources management and line management of up to five direct reports. You will support an internal culture of continuous improvement and actively develop and maintain positive external relationships in order to promote the programme’s objectives.

Person Profile:

  • Strong clinical knowledge and experience, with the ability to make sound clinical decisions
  • Strong leadership capabilities with proven operational management experience
  • Current registration of DAPAANZ, ANZASW or a professional body that meets the requirements of the HPCA Act is desirable
  • Resilient when faced with challenging situations
  • A passion for providing and delivering a high level of customer service
  • The ability to problem solve, use initiative and display sound judgement
  • Very highly developed written and oral communication skills
  • Strong relationship building capabilities, both internally and externally to the organisation
  • Holds a full drivers licence
  • Understanding of, respect for, and the ability to work within The Salvation Army’s mission, principles and Christian ethos
  • Relevant experience in working within the addictions field would be advantageous

As the service operates 24/7, there is the requirement for the Operations Manager to be on-call, currently one week in four.

Applications close: 5.00pm Sunday 17 January 2021
Applications to: Kirsty McLaren via mclaren.co.nz
Position description: Available to view at mclaren.co.nz

P: 04 499 1069

W: mclaren.co.nz