Team Leader – New Women’s Service, Auckland
The Auckland City Mission is proud to offer a trauma informed residential service for women, delivered by women. This unique service, informed by Kaupapa Māori frameworks, has been created in acknowledgement that wāhine (including those who identify as wahine) have a unique pathway into homelessness.
This service is a centrally located 24/7 residential service that will support 15 wahine who are either homeless/rough sleeping not only with accommodation but with the support and skill to address the complex trauma that is the dominant experience and narrative within their lives. The residential component of this service will provide a safe base from which wāhine are able to access psychologically informed interventions designed to aid their transition into permanent supportive housing.
The Mission is looking for an experienced Team Leader to manage the day to day operations and service delivery components of this new service. You will have proven experience working clinically with female clients with high and complex needs including histories of trauma, sexual and domestic violence, mental health, addiction and challenging behaviours. You will have a client centred, strengths based approach, strong professional practice and ability to lead a team that works respectfully and inclusively with a diverse group of wāhine.
To be successful in this role you will have:
- A tertiary qualification in social work or related discipline. Registration with ANZASW is preferred.
- Strong māramatanga (understanding) and aroha (empathy) for issues of trauma, mental health, addiction, poverty, food insecurity and homelessness.
- A high level of competence in the assessment and case management of clients who have experienced trauma and other complex issues.
- An understanding of Kaupapa Māori frameworks and service delivery models.
- Proven experience with leading multi-cultural environments and a demonstrated commitment to and respect for the principles of Te Tiriti o Waitangi.
- Ability to build rapport, actively listen and be non-judgemental.
- Capacity to form collaborative relationships with professional colleagues, whānau, carers, relatives, whanaunga.
- Experienced with building and maintaining high performing, engaged teams.
- Strong planning and organising and communication skills.
- Strong focus on health and safety.
- The ability to liaise and work with a range of organisations and agencies.
If you are keen to make a difference in our community, then we’d love to hear from you. To apply please provide a cover letter and CV.
Please note, this is a full-time, permanent position. Due to the 24/7 nature of the service, some on call work may be required.