Relational Practice

Tuesday 12 February 2019, 12.30-1.30pm

pdficon_small   PowerPoint Presentation 

pdficon_small  Senses framework Mike Nolan



Presenter: Dr Andy Phillips

Dr Andy Phillips has recently been in an acting role as Te Tumuaki O Te Puni Tumatawhanui | Executive Director of Health Improvement and Equity and has been Chief Allied Health Professions Officer at Hawkes Bay District Health Board since April 2015. Andy has current appointments in New Zealand as Chair of the Health Systems Performance insights group and Expert Advisory Group of the Mobility Action Programme to the Ministry of Health.

Prior to this, Andy was an Executive Director and Board Member at ABMU Health Board in Wales from 2010.  Andy started his career in clinical research with the UK Medical Research Council in 1987, was appointed as a Consultant Clinical Scientist in 1993 and subsequently led 5 Audiology Services in the UK.  Andy was employed on secondment to a number of UK Government Agencies as an expert in Clinical Governance, Quality Improvement and Patient Safety.

Andy’s research career has progressed from large scale epidemiological studies to developing novel physiological tests.  For the past nineteen years, Andy has been developing and implementing innovative frameworks to support clinicians to build better relationships with patients.  Andy won numerous National Awards for Innovation in the UK including Healthcare Scientist of the year.


Relationship Centred practice has increasing recognition and evidence base as a transformative approach to delivering health care.  It is acknowledged that changing health outcomes requires a transformational change in the relationship between clients and health professionals.  The RCP framework builds on Māori models of care, international knowledge of relationship centred practice and the co-creating health framework.

Relationship Centred Practice is a self-management support approach in which the patient/whanau is empowered and has ownership over the management of their life and conditions. Crucially it means the health professional and patient/whaiora working together as active collaborative partners, building on people’s strengths and supporting them to achieve the goals that are important to them in the full context of their lives.

Learning Outcomes
Attendees will:

  • Have knowledge of the Relationship Centred model of practice.
  • Be able to consider the use of RCP model in their social work practice.

Core Competencies 1, 3, 4, 5, 6, 7 & 8